Smile Direct Club vs. Byte: (Which Aligner Is Better In 2024?)

Smile Direct Club and Byte are two popular clear aligner brands that offer at-home teeth straightening solutions.

Both companies aim to provide a more affordable and convenient alternative to traditional braces or Invisalign.

However, when it comes to choosing between Smile Direct Club vs. Byte, it can be challenging to decide which one is the better option.

Smile Direct Club and Byte both offer clear aligners that are custom-made for each patient’s teeth.

Patients can take impressions of their teeth at home, and the aligners are then created and shipped directly to their doorsteps.

Both companies also offer remote monitoring by licensed dentists or orthodontists to ensure that the treatment progresses as planned.

However, there are some key differences between the two brands that may influence a patient’s decision.

Smile Direct Club Overview

Company Background

Smile Direct Club is a well-established clear aligner company that has been around since 2014.

It has served 1.8 million customers since its founding and has expanded its services to more locations than Byte, including Smile Direct Club Australia, Canada, and the United Kingdom.

The company’s clear aligners are made from BPA-free plastic and are designed to be worn for 22 hours per day.

Product Offerings

Smile Direct Club offers clear aligners for both adults and teenagers.

The company’s aligners are designed to correct mild to moderate teeth misalignment, including crowding, spacing, and mild bite issues.

The treatment process begins with an impression kit that is shipped directly to the customer’s home.

Once the impressions are complete, the customer’s treatment plan is created and their custom aligners are produced.

Pricing and Payment Options

Smile Direct Club’s clear aligners cost $1,950, which is significantly less expensive than Invisalign’s average cost of $3,500 to $8,500.

The company also offers financing options to make the treatment more affordable for customers. The impression kit costs $59 and is not included in the sticker price.

Customer Reviews

Smile Direct Club has received mixed reviews from customers. Many customers have reported positive experiences with the company’s aligners, citing their affordability and convenience.

However, some customers have reported issues with the fit and effectiveness of the aligners, as well as customer service concerns.

Overall, Smile Direct Club is a well-established clear aligner company that offers affordable and convenient treatment options for mild to moderate teeth misalignment.

However, customers should carefully consider their options and research the company before committing to treatment.

Byte Overview

Company Background

Byte is a relatively new player in the clear aligner market, having been founded in 2018.

Despite its relative youth, the company has quickly gained popularity due to its unique approach to teeth straightening and its commitment to customer satisfaction.

Byte is headquartered in Los Angeles, California, and has quickly expanded to serve customers across the United States.

Product Offerings

Byte offers a range of clear aligner products to suit different needs and budgets.

Its flagship product is the Byte At-Night aligner, which is designed to be worn while sleeping.

This innovative approach allows customers to straighten their teeth without having to wear aligners during the day, making it a popular choice for busy professionals and those who don’t want to feel self-conscious about wearing aligners in public.

In addition to its At-Night aligner, Byte also offers a daytime aligner option, as well as a HyperByte device that uses high-frequency vibrations to help seat the aligners more quickly and comfortably.

Customers can also purchase a BrightByte teeth whitening kit to help enhance their smile even further.

Pricing and Payment Options

Byte’s clear aligner products are competitively priced, with the At-Night aligner starting at just $1,895.

The company also offers a range of financing options to help make its products more accessible to customers.

These include monthly payment plans, as well as a one-time payment option for those who prefer to pay upfront.

Customer Reviews

Byte has received positive reviews from many satisfied customers who have praised the company’s innovative approach to teeth straightening, as well as its commitment to customer service.

Many customers have reported seeing significant improvements in their smile in just a few short months of using Byte’s products.

However, as with any product, there are also some negative reviews from customers who have had less positive experiences.

Direct Comparison

Treatment Process

Both Smile Direct Club and Byte offer at-home clear aligner treatments.

The treatment process for both companies involves taking an impression of the teeth using a kit sent to the customer, which is then used to create a set of custom aligners.

The aligners are then shipped to the customer to wear and gradually shift the teeth into the desired position.

Treatment Duration

The treatment duration for Smile Direct Club and Byte can vary depending on the severity of the misalignment.

On average, Smile Direct Club’s treatment takes around 4-6 months, while Byte’s treatment takes around 3-4 months.

However, it is important to note that individual results may vary.

Cost Comparison

When it comes to cost, Byte’s treatment is slightly more expensive than Smile Direct Club’s.

Byte’s treatment costs $1,895 upfront, while Smile Direct Club offers two payment options: a one-time payment of $1,950 or a monthly payment plan of $89 per month.

However, it is important to note that both companies frequently offer discounts and promotions that can significantly reduce the cost of treatment.

Customer Service Comparison

Both Smile Direct Club and Byte offer customer support via phone, email, and chat.

However, Smile Direct Club also offers in-person consultations at their SmileShops, which can be beneficial for customers who prefer a more hands-on approach.

Additionally, Smile Direct Club offers a satisfaction guarantee, allowing customers to return their aligners within the first 30 days for a full refund if they are not satisfied with the treatment.

In summary, both Smile Direct Club and Byte offer similar at-home clear aligner treatments, but there are some differences in cost and customer service.

Customers should consider their individual needs and preferences when choosing between the two companies.

Pros and Cons of Smile Direct Club

Smile Direct Club is a popular option for those looking to straighten their teeth without traditional braces.

Here are some pros and cons to consider:


  • Affordable: Smile Direct Club is known for being more affordable than traditional orthodontic treatments. The company offers payment plans and financing options to make the treatment more accessible to those on a budget.
  • Convenient: Smile Direct Club’s clear aligners can be worn at home, making it a convenient option for those with busy schedules. The company also offers remote monitoring, so patients can check in with their orthodontist without having to make in-person appointments.
  • Quick Results: Smile Direct Club’s treatment typically takes 4-6 months, which is faster than some other clear aligner options.
  • Good for Mild to Moderate Cases: Smile Direct Club is a good option for those with mild to moderate teeth misalignment.


  • Limited Treatment Options: Smile Direct Club may not be the best option for those with more complex dental issues or severe misalignment.
  • No In-Person Consultations: While Smile Direct Club offers remote monitoring, some patients may prefer in-person consultations with their orthodontist.
  • Potential Discomfort: As with any orthodontic treatment, there may be some discomfort associated with wearing the aligners. Some patients may also experience soreness or irritation in their mouth or gums.

Overall, Smile Direct Club can be a good option for those looking for an affordable and convenient way to straighten their teeth. However, it may not be the best option for everyone, especially those with more complex dental issues.

Pros and Cons of Byte

Byte is a newer player in the clear aligner market, but it has quickly gained popularity due to its fast treatment times and affordable pricing.

Here are some of the pros and cons of using Byte for teeth straightening:


  • Fast treatment times: Byte offers the fastest treatment times in the industry, with most patients achieving their desired results in just three months. This is due to their proprietary aligner technology and the use of high-frequency vibrations with their HyperByte device.
  • Affordable pricing: Byte’s pricing is very competitive, with treatment plans starting at just $1,895. They also offer financing options to make it more accessible to those on a budget.
  • Remote monitoring: Byte uses a smartphone app to allow patients to track their progress and communicate with their orthodontist remotely. This eliminates the need for frequent in-person appointments, making it more convenient for patients with busy schedules.
  • Lifetime guarantee: Byte offers a lifetime guarantee on their retainers, ensuring that patients can maintain their results for life.


  • Limited scope of treatment: Byte is only suitable for mild to moderate teeth misalignment cases. Patients with severe crowding or bite issues may not be eligible for treatment with Byte.
  • No in-person consultations: Byte does not offer in-person consultations, which may make some patients uncomfortable with the idea of starting treatment without seeing a dentist or orthodontist in person.
  • Less established brand: Byte is a newer brand compared to Smile Direct Club, which may make some patients hesitant to try their services. However, they have received positive reviews and have quickly gained a reputation as a reliable and effective clear aligner provider.

Final Verdict

Both Smile Direct Club and Byte offer affordable and convenient options for teeth alignment.

However, Byte seems to have a slight edge over Smile Direct Club.

Byte offers a faster treatment time, with an average of just three months compared to Smile Direct Club’s six months.

Additionally, Byte includes the HyperByte device with each treatment plan.

The HyperByte technology uses High Frequency Vibrations that may help to improve comfort and speed up tooth movement.

In terms of cost, both companies offer similar pricing for their daytime aligners.

However, Byte’s At-Night aligners are slightly more expensive than Smile Direct Club’s aligners.

When it comes to customer service, both companies have mixed reviews.

However, Byte has a higher rating on the Better Business Bureau website, with an A+ rating compared to Smile Direct Club’s C- rating.

Overall, while both companies offer similar services, Byte may be the better option for those looking for a faster treatment time and a higher level of customer service.

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